Update: Ubisoft has confirmed the problem has been fixed.
Folks who retained their faith in Ubisoft after they knowingly shipped broken merch and fail to fix the Settlers 7 problem decided to buy Splinter Cell: Conviction for the Xbox 360 on day one. And these folks suffered what we are beginning to dub as the Ubisoft Problem.
A title update has caused players to see the game freeze on the second level. Therefore, it does not affect those without an Xbox Live connection. However, there is a temporary fix.
Apparently, those who clear their 360 hard drive cache and reboot the console, first disconnecting Xbox Live, are able to bypass the freeze.
Official Ubisoft forums have listed the following steps to apply this temporary fix:
Steps to clear the system cache below.
1. Load to the Xbox 360 dashboard
2. Choose “System Settings”
3. Choose “Memory”
4. Highlight your hard drive
5. Press “y” for device options
6. from here just choose to clear system cache
Ubisoft does not yet have a permanent fix, but a spokesperson for the company told Kotaku they were aware of the issue and were “looking into it.”
It seems that the problem is because of a day one patch that was issued, which intended to correct a freezing problem while playing the co-op campaign.
